At HBH Woolacotts, we value your loyalty and are committed to offering the best possible prices on all our home appliances, electronics and technology. That’s why we offer our Price Promise – if you find the same product cheaper elsewhere, we’ll do our best to match or even beat it!
How Our Price Promise Works
We want you to shop with confidence knowing you’re getting a great deal. If you find a lower price on an identical item from a recognised retailer, simply let us know. We’ll verify the price and do our best to match or beat it, ensuring you get the best value at HBH Woolacotts.
Key Conditions of Our Price Promise:
- Like-for-Like Basis: The product must be identical in terms of brand, model number, specifications and condition. This includes washing machines, tumble dryers, refrigerators, TVs, audio equipment, and other home entertainment products.
- In-Stock Item: The item must be in stock and available for immediate purchase from the other retailer.
- Recognised Seller: The retailer must be a reputable and established business, either online or with physical stores. We do not match prices from auction sites, private sellers, or market stalls.
- Exclusions: Our Price Promise does not apply to ex-demonstration, graded, refurbished, or clearance stock.
- Service Match: Where possible, we will also match the service offered by the other retailer, including their delivery and installation charges. This ensures a truly like-for-like comparison.
What Happens When We Match a Price?
In some instances, to achieve a price match, we may ask you to sign our price match terms and conditions. This confirms your understanding that to secure the matched price, certain aspects of HBH Woolacotts’ premium service may not be included. However, your statutory rights and obligations for returns and faulty appliances remain unaffected. This means you are still fully protected by consumer law.
Why Choose HBH Woolacotts?
- Competitive Prices: Our Price Promise ensures you get the best value for your money.
- Expert Advice: Our knowledgeable staff can help you choose the right product for your needs.
- Excellent Customer Service: We’re committed to providing a positive shopping experience.
- Wide Range of Products: We offer a vast selection of electrical appliances, home entertainment systems and more.
- Local Expertise: As a trusted local retailer, we understand the needs of our community.
How to Claim Your Price Match:
If you’ve found a better price elsewhere, simply bring the evidence to one of our stores or contact our customer service team. We’ll be happy to assist you.